Shipping policy
Shipping Policy
Order Processing
All orders are custom printed and made to order.
Standard orders are processed and dispatched within 2 working days from the date of purchase.
Orders are processed Monday to Friday, excluding UK bank holidays.
Large Volume Orders
Orders containing 500 units or more may require additional production time due to the scale of printing and fulfilment.
If your order is expected to take longer than our standard processing time, we will contact you with an estimated dispatch date.
Shipping Times
Delivery times may vary depending on the shipping method selected and the destination.
Please note that delivery estimates are provided as guidelines only and are not guaranteed.
We are not responsible for delays caused by:
- Courier or postal service disruptions
- Customs processing delays
- Incorrect shipping information provided by the customer
- Events outside our reasonable control
Shipping Address
Customers are responsible for ensuring that all shipping details are accurate at the time of ordering.
We are not liable for orders shipped to incorrectly supplied addresses.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Lost or Delayed Deliveries
If your order has not arrived within the expected timeframe, please contact us and we will assist in investigating the issue with the courier.