Common queries answered
Frequently asked Questions
FREE! That’s right we offer free tracked 24 delivery on all UK orders.
We do! We ship all overseas items with UPS and have some of the fastest lead times in the industry.
We aim to dispatch orders of 250 units or less in 2 days. Larger and custom orders can take 3-5 days to ship.
Click Here to see our returns policy.
If you would like to change your shipping address please contact us ASAP & we’ll do our best to get things sorted.
We’ll send you your tracking information as soon as your items have been dispatched.
For all support please email firstname.lastname@example.org
Still need help?
Get in touch with us
Contact Telephone: 0208 123 8807
Returns & Postal Address: Material Instance Ltd
Waring Street Studios, 1 waring street